The following table show some common error codes that might occur.
Me zen desk billing invoice update#
Often these types of errors can be solved by updating your credit card information, to update your credit card on file or switch to PayPal payments, refer to Managing payments.
The most common error codes are listed in the next section. With each failed charge, an email with more information about the specific payment attempt, including an error code and description, is sent to the billing contact(s) for the account.
In this case, you have an open invoice that we were unable to charge to your card on file. We understand that cards expire and things happen, so Zendesk provides a grace period allowing time to u pdate the card. You might see a payment error when you log in, after you have entered your credit card information. State is required if you are in the US.Postal Code field contains only the first five digits if you are in the United States.
Omit middle initials, middle names, and business names (unless the business name is the sole name on the card). Cardholder field contains only the first and last name of the cardholder when possible.If you receive an error message upon saving the card, please try re-entering your card once more after clearing cache/cookies, but by using a different browser with the following criteria in mind: Often, a call to the credit card provider resolves many of the issues that cause this type of error, including: holds, credit limit issues, and transaction limits. You might one of the following transaction errors when you submit your credit card information.
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